We are happy to accept items returned to us within 7-working days AFTER the day you have received the goods. You MUST inform us in writing of your wish to cancel by sending us an email and quoting your invoice number. The goods must be returned in full resalable condition with all packaging intact.
We will charge 15% handling charge and this will be deducted from the refund amount. We will refund your credit or debit card once the items are received and processed.
For items returned to us after the 7-working days AFTER the day you have received the goods, we will issue you with a credit note that can be used against a future purchase. Again you MUST inform us in writing of your wish to cancel, the goods must be returned in full resalable condition with all packaging intact and a 15% handling charge will be applied to the credit note.
All items must be returned to us in the same condition as they were shipped. They must be in an unused and perfectly saleable condition. Powerpoint Engineering Ltd reserves the right to refuse a return if it’s determined that an item has been used or worn and then returned for any reason other than being ‘faulty’.
Powerpoint Engineering Ltd.
Unit B6, National Enterprise Park
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